Shipping:

We normally ship within 1 business day. We use Royal mail for all our parcels, but you can contact us for a quote if you’d like to use a courier company.

UK: Free 1st class delivery
Europe: Time of transit estimate 5 – 7 working days
Rest of the world: Time of transit estimate: 7 – 10 working days

Returns:

We have a 30 day return or exchange policy after the date of purchase for a full refund, but we do not refund the return postage, unless an item is faulty. Please do email us on info@hanababy.co.uk before returning your item. Please also include your name, shipping postcode and possibly your email address that is linked to the purchase, as that will make it easier for us to refund or exchange.

Unfortunately we can only give a refund for items received by us, so please do keep hold of your proof of postage, just in case your item goes missing, and you would need to claim from your postal service provider.

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